Contact Us
We'd love to hear from you! Whether you have a question about our woven pallets, need help choosing the perfect decorative pillow, want advice on styling your vase, or just want to share how you're decorating your home with Mystorix pieces — our team is here to help.

Get in Touch
For all inquiries, including order support, product information, styling advice, or general feedback, please email us at:

📧 mystorix@outlook.com

We strive to respond to all messages within 24–48 hours, Monday through Friday. Your time matters to us, and we'll get back to you as quickly as we can.

What to Include in Your Email
To help us assist you faster, please include:

Your full name

Your order number (if your inquiry is about an existing order)

A brief description of your question or concern

Photos (if relevant — for styling advice, product questions, or issues)

Share Your Story
Nothing makes us happier than seeing our pieces in your beautiful homes! Tag us in your photos on social media using #MyMystorixStory for a chance to be featured on our page.

Styling Assistance
Not sure how to style a woven pallet on your wall? Wondering which decorative pillows would work best in your living room? Need advice on choosing the perfect vase for your space? We're here to help! Send us photos of your room, tell us about your style, and we'll send back personalized recommendations.

Collaborations and Partnerships
Interested in collaborating with Mystorix? Whether you're an interior designer, blogger, influencer, content creator, or brand looking to partner, we'd love to hear from you. Please include "Collaboration" in your subject line.

Wholesale Inquiries
If you're a retailer, boutique, or interior designer interested in carrying Mystorix pieces, please reach out with "Wholesale" in your subject line, and our team will get back to you with more information.

Press and Media
For press inquiries, interview requests, media kits, or features, please contact us with "Press" in your subject line.

Feedback and Suggestions
We're always looking to improve and bring more beauty to your home! If you have ideas for new products, styles you'd love to see, or suggestions for how we can serve you better, please let us know. We read every message.

Our Commitment to You
Every email we receive is read by a real person who genuinely cares about your experience. We're here to listen, help, and ensure your Mystorix journey is as beautiful and inspiring as our pieces.

Business Hours
Day Hours
Monday – Friday 9:00 AM – 6:00 PM (EST)
Saturday 10:00 AM – 4:00 PM (EST)
Sunday & Holidays Closed (emails answered next business day)

Urgent Inquiries
For time-sensitive matters, please include "URGENT" in your email subject line, and we'll prioritize your message.

We're Here for You
Whether you need help with a purchase, have feedback to share, or just want to brighten our day with a photo of your beautifully styled home — we're all ears. Your satisfaction and inspiration are what drive us.

Let's stay connected — because every home has a story, and we'd love to be part of yours.

With warmth and gratitude,
The Mystorix Team